Services


Support Services


Do you need a computer help desk department for your small or medium sized business?  Want reasonable guaranteed rates, with no surprises? We provide support services to both business and individuals. We can do work on a regular basis to help maintain your computers, network, and office, or we can work on an individual basis as your needs arise.  Our services can be tailored to meet any Support Requirements you may have.

 

Networking


Whether you want remote access to your office from home, or setting up a security system to monitor your business while your away.  We can design and build a network based upon the specific needs of your office environment. If you already have a network, we can help you modify or support it, as your business grows and changes.  

 

Security


We can help you analyse the security of your computer and/or network environment. We will make recommendations and/or modify your network to make sure your important work and data is secure.

 

Purchasing Computers/Accessories


We can help you purchase a computer, accessories, software, and any other related items. If you don’t know what you need, we can help you decide. We can find out what your needs are, what price range you’re interested in, and we will give you the best options meeting your specifications. Our fees to help select and purchase the items are very low, and we can often find discounted prices on the items themselves. We can also help you to set up your new systems and explain how to use them. Let us help you buy your next computer, accessory, or software item.

 

Troubleshooting


We fix a wide range of computer problems. We can remove viruses from your system and correct more serious issues like corrupt software or failing hardware. We can also run some maintenance programs to help make your computer run more efficiently.

 

Remote Support


Our technology guarantees protection from any unauthorized access or intrusion. For identification we use a double RSA 512 bit key and a constantly changing key for every single connection which together impede the decryption of any intelligible data even in the case of data flow catch. Images, commands and files which are passed between the admin and the user cannot be intercepted or altered by a third party during transmission across the internet, thanks to the 128 bit AES encryption.

 

Training / Tutoring


We can provide tutoring services for any computer related needs. We can provide individual instruction, or we can work with a group. Our tutoring sessions range from learning the computer basics, to more advanced programming skills. We will consult with you about exactly what kind of help you need, and then design a plan that will get you up to speed as quickly as possible.